If your email is @meltel.net - it's just $1/month/email
If your email is @yourname.com - it's just $5/month/domain

Barracuda is a server set up to work on our domains for the purpose of increasing our level to fight spam (unwanted, unsolicited emails). This unit screens all incoming email and checks it for viruses, worms, and spam oriented email before it ever gets to the customers inbox.

The Barracuda inserts itself, as an email screening system, between the Internet and the mail server containing your email inbox. In this way, it is able to screen out spam related email and dispose of it without bothering the email server. Since the Barracuda unit is highly specialized and dedicated equipment solely designed for this purpose, it is an extremely efficient machine that is helping organizations of all sorts eliminate a high percentage of spam related email.

The Barracuda server is a temporary holding cell, catching spam before it is delivered, keeping your inbox virtually free of potentially hazardous and annoying emails.

Check your Barracuda SPAM Messages

Barracuda Frequently Asked Questions

Do I have the right password?

There is no synchronization occurring between your regular email (i.e. username@meltel.com) account password, and your Barracuda account password. The unit will create this summary of quarantined emails and send it to your regular email inbox. There is a link for you to log into the Barracuda unit and verify that each email Barracuda tagged as spam is indeed spam and should be blocked. If the mail is not spam you can then allow it to enter your email inbox, or even put in on your whitelist. However, this is a temporary link with a temporary password, which you do not need to even try to remember, but it will expire after 24 hours. This does not mean you will not be able to log into Barracuda, but that you need to reset the password that has expired. To do this, follow the link provided to you on your email, and when you get to the Barracuda page stating "Error: Session Expired", enter your full email address (i.e. username@meltel.com) in the "Username" field, and click on the button below labelled “Create New Password”. This will instruct the Barracuda server to email you a new password you can then use to log into the Barracuda server. Important: This will not change your regular email password, only the password you use to log into the Barracuda server to check up on your spam.

Barracuda Login

After you click on the “Create New Password”, and you receive a new email on your inbox, which looks like the following example:

Welcome to the Barracuda Spam Firewall. This message contains the information you will need to access your Spam Quarantine and Preferences. Your account has been set to the following username and password:

Username: yourusername@meltel.com
Password: yourusernameXxx

You may login clicking here.

Please be sure to change your password.

NOTE: username@yourdomain.net will be different for each user. It will be your own username.

At this point, you can either return to the main login page of Barracuda at http://barracuda.meltel.com:8000, enter your Username which is your full email address and the password provided in the “Password” field, as indicated above

OR

Simply click on the URL link provided to you, which already contains your username and temporary password assigned to your account on the Barracuda server.

Can I change my password?

For security reasons, the temporary password emailed to you is meant to be, precisely that, temporary. Once you log into Barracuda, you will find at the top menu the option “Preferences”, if you click on that tag, there will be another button, underneath the main menu, reading “Security”. Click on that one, and in this area, you can enter the old password, which was emailed to you by Barracuda, and a new password. By design, the temporary password created is long and it contains upper case and lower case letters and numbers. We strongly encourage you to choose a password which follows the same policy, that is, use upper and lower case letters and numbers and at least eight (8) characters in length. This is done with the purpose of preventing hackers (and other unwelcome guests) from guessing your password.

Tip: Setting your Barracuda password to the same password as your email account makes this easy to remember and use.

Tip: If your password is short and easy to guess, it makes it easy to guess for an intruder, thus, be careful selecting the length of your password. You can incorporate numbers resembling or instead of some letter like the number "3" for "e", zero (0) instead of an "O", 1 instead of an "i", 7 instead of a "T", and symbols like @, #, ! (i.e. Security --> S3cur1ty!).

Once you have saved your password, you can return to the Barracuda server URL, and simply enter your email address and your password to login.

What do the links mean in the Quarantine Inbox Menu?

The Quarantine Inbox screen is meant to provide you with a user-friendly interface to the Barracuda server. This box, which is not your email inbox, can be seen as a temporary detention center. It is a place the Barracuda unit utilizes to detain certain suspicious email, and provide you, the end user, with the option to scan emails Barracuda has filtered to deliver them (one time only occurrence), white list them (permanently allow emails from a particular sender to pass through), or delete them.

The screen looks like the following:

There are two tags in the upper part. "Quarantine Inbox" and "Preferences". Use the Quarantine Inbox to review email in “detention”.

At this point, you can review your messages by clicking on them, then determine if you should classify as spam or classify as not spam by selecting individual emails using the check boxes located to the left of each email and then clicking on the button corresponding to how you wish to classify the selected messages. To Deliver, Whitelist, or Delete a specific message you can individually click on the links on the right side, below the "Actions" column, reading "Deliver", "Whitelist", and "Delete".

Classify as Spam will report this email, as SPAM, to aid in the Barracuda Bayesian filtering system learning which suspicious emails are truly spam.

Classify as Not Spam will report this email, as NOT SPAM, to aid in the Barracuda Bayesian filtering system learning what suspicious emails are not spam.

Deliver will release the selected email(s) from quarantine and allow the email to be delivered to your inbox immediately.

Whitelist will add the sender's email address to a list of people you would like to receive mail from regardless of content. Any email on your whitelist will be delivered to your email box, no questions asked. You may view what addresses are in your whitelist and add or delete addresses on this list by going to the "Preferences" tab and selecting "Whitelist".

Delete will permanently delete the selected email(s).

How do I change my preferences?

The Barracuda unit is a very versatile server, and it allows each end user to configure some of the settings on a per-user basis. This is done because people tend to have different preferences as to what kind of email they wish or not to receive, and while there is a global setting for some pure, beyond doubt, obvious SPAM, there are other types of emails, which may or may not be considered SPAM depending who you ask. The Barracuda designers understood this, and provided the end user with a degree of control over their own emails. This is where the Preferences tab comes in handy.

It has the following options, which can be selected by clicking on them: